Ruby graduated from the University of Sydney in 2003 with honours and pursued work opportunities throughout Sydney, Adelaide and regional NSW before joining the team at Erina Pharmacy in 2016.

Her honours project was based on the continuity of cardiovascular patient care in community pharmacy via Westmead Hospital. She is a HMR accredited pharmacist, NLP coach and recently completed her training as a mental health first aid pharmacist, with a particular interest in the elderly demographic.